If you paid a deposit or made a payment in connection with a tee time, who you contact depends on what went wrong.
📬 Contact Noteefy Support
Email [email protected] if you booked on a course utilizing a Noteefy booking engine. The URL would contain the word noteefy in it:
The Noteefy booking site failed to charge, showed an error, or your receipt looks wrong
Something on a Noteefy page broke during payment
Include the course name, tee time, and what you saw (screenshot if possible).
⛳ Contact the golf course or pro shop
Contact the course if you booked through a non-Noteefy booking engine for:
Refunds, rain checks, or getting money back for a round
No-show fees or the course’s deposit / cancellation policy
Charges processed on the course’s own tee sheet (not Noteefy’s booking site)
Course memberships, Players Club, trail cards, and similar billing
Noteefy helps golfers find and confirm tee times. We don’t process green fee payments on behalf of the course’s tee sheet, and we can’t refund charges the course (or their tee sheet provider) processed.
More detail: When to contact Noteefy Support vs. the golf course (Help Center).